30 Day Returns Policy

30 Days Returns Policy
If you are not completely satisfied with your purchase, we will gladly accept returns or exchanges on any items within the 30-day return period, provided that the products are in brand new, sellable (unused) condition and still in the original manufacturer's packaging (e.g., rod/reel bags, reel boxes, rod tags, etc.).
Please note: A restocking fee may apply in some instances.

To proceed with a return, please fill out the following Returns Form.
Once submitted, our returns department will review your request and email you a Returns Authorization (RA) number. Returns and exchanges will not be processed without an RA number.

Return Postage Information
Change of Mind Return or Exchange
All postage costs incurred will be at the buyer’s expense.

Incorrect or Faulty Item Return or Exchange
If the item received was faulty or Anglers Warehouse sent you the incorrect item, we will arrange pre-paid return postage, provided you contact us via email prior to return.

Return Reasons
Faulty Products
At Anglers Warehouse, we take pride in personally checking every order extensively before it leaves our premises to avoid the disappointment of a faulty product. However, if you receive a faulty product in unused condition, we will replace the item within 14 days of the original purchase date. We will arrange pre-paid postage for the faulty item back to us and will return the replacement product to you within 2-5 working days at no cost to you.

If the product is faulty and has been used, and it is within 14 days of the original purchase date, we may need to send the item directly to the supplier.

Please Note: If a returned product is not found to be faulty under our testing methods, any postage costs incurred will be at your expense.

Change of Mind Exchange or Refund
If you have changed your mind or need a different size/colour, we offer an exchange or refund within 30 days of the original purchase date. To qualify, the product must be in brand new condition and in its original packaging, if applicable. All postage costs incurred will be at the buyer’s expense. We suggest using a postage service with tracking, as Anglers Warehouse is not responsible for items lost in transit.

Goods Broken in Transit, Incorrect or Missing Items Delivered
Any incorrect, missing, or damaged items received must be reported to Anglers Warehouse within 24 hours of receiving the delivery.

If any item(s) received are not what was originally ordered, please leave the item(s) in their original packaging and contact us immediately at 0755 363822 or via email. Any attempt to use the incorrect or damaged item will be deemed as acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered, and no further claim can be raised thereafter.

Anglers Warehouse retains the title of any extra goods shipped with your order that have been dispatched in error.